IT Assistant

JOB Vacancy Announcement #: 5164

Job Title: IT Assistant

Application deadline: 30.06.2021

Duty Station: Raqqa

Job Requirements:

College Degree in Computer Science, Information Technology (IT) or relevant fields
CCNA courses desired, MCSE or equivalent experience is desired.
At least two-year experience in IT profession.
Strong problem-solving skills.
MS Office experience required.
Experience installing, configuring, and managing both wired and wireless LAN.
Computer imaging skills required.
Excellent communication and interpersonal skills required.
Able to work independently within a team environment.
English language is preferred

Job Description:

(1) Installation & Configuration of:

Local Area Network, wireless network, peer-to-peer or client server architecture, as appropriate.
Desktop/laptop hardware and software, and peripherals, using organization standard Windows 10 operating system image.

(2) IT Support – Provide Level 1 and Level 2 Support

Work with end-users or IT colleagues (or Service Desk) on resolving Level 1 issues

(3) Maintenance, Repair & Security:

Perform preventative maintenance on all organization computers and network resources.
Implement and manage backup solutions for office/individual users as per IT recommendations.
Update appropriate network security procedures to safeguard system from physical harm, viruses, unauthorized users, and damage to data.
Diagnose hardware and software faults by questioning clients patiently about a problem and explaining the procedures to them.
Working towards a successful resolution of the problems clients present.
Investigate local Internet connectivity options to obtain adequate bandwidth for Intranet and application connectivity. Advise country office and Global/Regional IT accordingly.

(4) Training, Evaluation, & Testing:

Test and evaluate new technology as requested by Field Coordinator or Lead/Regional IT
Advise site managers of the technology available to help accomplish their tasks and goals and help them develop a technology implementation plan inclusive of system design and staff training.
Conduct site visits to field offices whenever needed and approved by management and provide required technical support.
Prepare and submit regular weekly, monthly and trip reports that provide sufficient detail for IT officer.

Advertiser: Confidential غير معلن

Other Information’s:

Nothing to Mention.

How to Apply:
Please send your CV to the following email/Link:

Please consider to mention the advert ID (Above) and the job title in the email subject.

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