IT Assistant

IT Assistant

JOB Vacancy Announcement #: 5164

Job Title: IT Assistant

Application deadline: 30.06.2021

Duty Station: Raqqa

Job Requirements:

  • College Degree in Computer Science, Information Technology (IT) or relevant fields
  • CCNA courses desired, MCSE or equivalent experience is desired.
  • At least two-year experience in IT profession.
  • Strong problem-solving skills.
  • MS Office experience required.
  • Experience installing, configuring, and managing both wired and wireless LAN.
  • Computer imaging skills required.
  • Excellent communication and interpersonal skills required.
  • Able to work independently within a team environment.
  • English language is preferred


Job Description:

(1) Installation & Configuration of:

  • Local Area Network, wireless network, peer-to-peer or client server architecture, as appropriate.
  • Desktop/laptop hardware and software, and peripherals, using organization standard Windows 10 operating system image.

(2) IT Support – Provide Level 1 and Level 2 Support

  • Work with end-users or IT colleagues (or Service Desk) on resolving Level 1 issues

(3) Maintenance, Repair & Security:

  • Perform preventative maintenance on all organization computers and network resources.
  • Implement and manage backup solutions for office/individual users as per IT recommendations.
  • Update appropriate network security procedures to safeguard system from physical harm, viruses, unauthorized users, and damage to data.
  • Diagnose hardware and software faults by questioning clients patiently about a problem and explaining the procedures to them.
  • Working towards a successful resolution of the problems clients present.
  • Investigate local Internet connectivity options to obtain adequate bandwidth for Intranet and application connectivity. Advise country office and Global/Regional IT accordingly.

(4) Training, Evaluation, & Testing:

  • Test and evaluate new technology as requested by Field Coordinator or Lead/Regional IT
  • Advise site managers of the technology available to help accomplish their tasks and goals and help them develop a technology implementation plan inclusive of system design and staff training.
  • Conduct site visits to field offices whenever needed and approved by management and provide required technical support.
  • Prepare and submit regular weekly, monthly and trip reports that provide sufficient detail for IT officer.

Advertiser: Confidential غير معلن

Other Information’s:

Nothing to Mention.

How to Apply:
Please send your CV to the following email/Link:   

Please consider to mention the advert ID (Above) and the job title in the email subject.

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