IT Officer

IT Officer

JOB Vacancy Announcement #: 6335

Job Title: IT Officer

Application deadline: 29.01.2022

Duty Station: Hassaka

Job Requirements:

  • Degree in Computer Science or related field or equivalent 2-3 years of technical work experience.
  • Microsoft or Cisco-related certifications, or equivalent experience is required.
  • PC Support experience, A+ and MCP certificates are desired.
  • At least five years experience in IT profession
  • Outlook experience required, Exchange experience desired.
  • Experience installing, configuring, and managing both wired and wireless LAN, and firewalls.
  • Computer imaging skills required.
  • Excellent communication and interpersonal skills required.

Job Description:

(1) Installation & Configuration of:

  • Windows Server, desktop/laptop hardware and software, and peripherals.
  • Local Area Network, wireless network, peer-to-peer or client server architecture, as appropriate.
  • Windows 10 operating system on workstations, Windows Server 2008 on servers, Active directory domain and essential network services.

(2) Maintenance, Repair & Security:

  • Perform preventative maintenance on all the organization`s computers and network resources.
  • Create backup solutions for office/individual users and provide the necessary training on the use of these back-up solutions.
  • Update appropriate network security procedures to safeguard system from physical harm, viruses, unauthorized users and damage to data.
  • Create and maintain organization`s computer software/hardware inventory ensuring accuracy.
  • Create and maintain network file to include IP address, system access, email creation system etc.
  • Diagnose hardware and software faults by questioning clients patiently about a problem and explaining the procedures to them.
  • Working towards a successful resolution of the problems clients present.
  • Managing firewall to ensure accessing internet is in line with the organization`s standards.
  • Investigate local Internet connectivity options to obtain adequate bandwidth for Intranet and application connectivity – with the organization`s Global Network. Advise the country office and Global IT accordingly.
  • Responding within agreed time limits to helpdesk calls

(3) Training, Evaluation, & Testing:

  • Develop and implement user and support staff training, including training on basic care and maintenance of computers and equipment for users.
  • Test and evaluate new technology as requested by IT Manager.
  • Advise site managers of the technology available to help accomplish their tasks and goals, and help them develop a technology implementation plan inclusive of system design and staff training.
  • Maintain coordination with identified IT focal points in field offices and provide required technical support to ensure proper functioning of the system there
  • Review and evaluate current systems for remote support and management, offering solutions and project plans for expanded remote support structures.
  • Prepare and submit trip reports that provide sufficient detail for HQ to understand the Field office’s computer environment, needs, IT staff availability and skill levels and future plans.

(4) Policies & Protocols:

  • Develop plan for repair of dysfunctional laptops, desktop computers, photocopiers, printers, etc.
  • Develop appropriate protocols for regular maintenance of all the organization`s computer related equipment.
  • Identify through tender process, as per standard organization`s policies and procedures, local supply chain for the organization`s IT requirements in country.

(5) Policies & Protocols:

  • Conduct site visits to field offices on a regular basis to ensure required technical support is provided.

Advertiser: Confidential غير معلن

Other Information’s:

Nothing to Mention.

How to Apply:
Please send your CV to the following email/Link: 

Please consider to mention the advert ID (Above) and the job title in the email subject.

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