Liaison Manager

Liaison Manager

JOB Vacancy Announcement #: NES-RQA-OPS-0121

Job Title: Liaison Manager

Application deadline: 29.11.2021

Duty Station: Raqqa

Job Requirements:

  • Higher Diploma or University Degree preferably in Administration, Business management, Law, or English Language
  • More than 3 years’ experience in similar position at managerial level
  • Minimum 4 – 5 years’ experience with INGO
  • Good computer skills
  • Leadership & Management skills with Supervisory experience.

Job Description:

  • Secure approval and authorizations /permissions from local authorities to operate in Raqqa governorate, Deir Ez-Zoor governorate, Aleppo governorate, Hassakeh governorate (Civil Councils, HOA’s, Health Committee, etc.)
  • Establish a comprehensive report on documents needed to move within Raqqa governorate, Deir Ez-Zoor governorate, Aleppo governorate, Hassakeh governorate.
  • In coordination with programs team and DCD/CP/NES will produce the monthly / quarterly and yearly activities reports In Arabic in order to share with different local committees (HoA’s, HC’s , etc).
  • Keep MRFS DCD/CP/NES informed of any additional requirements/changes within the local authorities.
  • Support the establishment of MOU and PSA with Local Authorities (LC’s, HC’s and HOA’s) and with supported facilities management (PHC’s, Hospitals) in NES:
  • With the support of the MRFS DCD/CP/NES and MRFS Logs department, and in coordination with the local authorities and hospitals and PHC’s management, establish a realistic timeline for delivery of medical commodities and any other items planned to provide to the facilities supported.
  • Monitor the implementation of the activities in different locations until the establishment of the medical team in NES.
  • Confirm to local councils / HC’s / HOA’s the MRFS funding to support the PHC’s and Hospitals.
  • Clearly establish with local authorities the support that can be provided to MRFS for the PHC’s and Hospitals as well as for any other sector such GBV and MHPSS.
  • With the Hospital management and local authorities will establish:
  • Staff list to be funded (positions, names, incentives) – collect the appropriate required document for each position.
  • Running costs (clearly establish what those running costs include)
  • General equipment needs (generators, furniture, etc)
  • Medical Equipment needs for the facilities supported (list of equipment) – explain to the hospital authorities that this list will have to be vetted by MRFS, and need to include
  • only the most urgent equipment needs (as well as equipment that can be maintained locally, sustainable within the current context, and justified activities)
  • Obligations of the Facilities supported regarding reporting and monitoring needs to MRFS:
  • Clearly establish with the facilities management the support MRFS will be provided for pharmaceuticals and consumables (detailed list of the content will be provided to facilities supported)
  • Support the establishment and signing of MOU and PSA with Local authorities and Supported PHC’s and hospitals management in NES.
  • Ensure to attach or any agreement (MoU or PSA) in order to be signed by the partners the following documents: the MRFS fraud policy and MRFS safeguarding policy.


  • Attend meetings with various departments as requested by the supervisor.
  • Assist in arranging meetings and training by arranging venues, stationery, etc. as requested
  • Travel to field sites when necessary and when requested by supervisor.
  • Adhere to MRFS Code of Conduct and intonationally accepted humanitarian principles.
  • Follow all MRFS rules and regulation including security clearances before travel within NES Governorates.
  • Any other tasks as requested by the DCD/CP/NES
  • Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.


  • The liaison Manager will report directly to the DCD/ER/NES (Head of mission)
  • Request to develops weekly work plan integrating the support to all sectors and reports to supervisor on a weekly basis.
  • When necessary, assists in the regular collection, entry and compiling of program reporting data.


  • In closely coordination with DCD/CP/NES the Liaison Manager will Represent and actively participate in coordination meetings with the local authorities (LC’s, HC’s, HOA’s etc.) as well as other relevant meetings with other local authorities.
  • On behalf of MRFS will provide documented feedback received from Local authorities and to provide to DCD/CP/NES on meetings attended.
  • Compliance & Ethics:
  • Promotes and encourages a culture of compliance and ethics throughout MRFS. As applicable to the position, maintains a clear understanding of MRFS’ and donor compliance and ethics standards and adheres to those standards.
  • Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.


  • The liaison Manager is required to ensure that his work maintains high standards of accountability to our beneficiaries in line with MRFS Codes of Conduct, and international humanitarian standards.
  • Knowledge and Experience:
  • University or high education degree in social affairs or admin or equivalent.
  • Strong organizational, communication and interpersonal skills.
  • Knowledge of MRFS and how it operates
  • Minimum 3 years’ experience working for an international NGO.
  • Ability to take initiative and think strategically.
  • Demonstrated ability to work with colleagues in complex and rapidly changing environment.
  • Ability and willingness to travel to project sites as needed.
  • Strong English and Arabic skills, written and spoken. Ability to write reports in English is preferable.
  • Strong computer skills, including competence in MS Word, MS Excel and Power Point, internet/ MS Outlook.

Advertiser: Medical Relief for Syria

Other Information’s:

MRFS is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

How to Apply:

Please send your CV to MRFS email:

  • Please indicate the code of the position (NES-RQA-OPS-0121) in the Subject line.
  • CVs without the subject line “NES-RQA-OPS-0121” will not be considered.
  • Only CVs in Word and pdf format will be accepted, other formats will be ignored.
  • Only shortlisted candidates will be contacted

MRFS is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

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