Operations Manager

Operations Manager

JOB Vacancy Announcement #: 5902

Job Title: Operations Manager

Application deadline: 27/10/2021, 11:00 pm

Duty Station: Al-Hasakeh, NES Syria

Job Requirements:

To perform this job successfully, an individual must be willing to abide by the organization’s code of conduct and understand the principals of the code of conduct, as well as be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:

  1. Strong analytical and leadership skills.
  2. Possesses strong organizational, problem solving, and creative thinking skills within a fast-paced environment.
  3. Strong written and oral communication skills.
  4. Attention to detail, anticipation, and follow up are essential competencies of the role, while maintaining the highest levels of confidentiality regarding contracts, financial matters, and salaries.
  5. Proficient in computer operating systems and Microsoft Office.
  6. Must be a self-starter and internally driven to success and hard work.
  7. Possesses strong cross-cultural communication skills, both written and verbal.
  8. Must be a humble team player.
  9. Ability to be flexible and adaptable, taking on additional responsibilities as needed.
  10. Must possess analytical and report writing skills.
  11. High level of integrity and stewardship.
  12. Committed to the organization’s values and ethics.


  1. Advanced degree or related experience in project management, business administration, public administration, communications, or related field.
  2. Experience with establishing and monitoring internal controls, inventory, and fixed assets.
  3. Field experience and knowledge of the region is a strong asset.
  4. Experience working with diverse cultures.
  5. Must possess at least two (2) years of related experience and training, or an equivalent combination of education and experience.
  6. Minimum of two (2) years working experience with international organizations.


Arabic, Kurdish, and English required (spoken and written).


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to sit.  The employee frequently is required to stand; walk and run; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee must occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • The noise level in the work environment is usually moderate but can be exposed to loud noises around the maintenance and construction workshops.
  • May travel in a country with exposure to communicable diseases, hot and humid weather conditions.
  • Work in a security context that is fluid.

This is a non-contractual document that can be varied from time to time as circumstances dictate.  This job description is intended to summarize the main duties and responsibilities of the post; this is not intended to be a full and exhaustive list of tasks.  All staff are expected to demonstrate flexibility and willingness to perform appropriate tasks when the need arises.


Job Description:

The NES Operations Manager provides overall supervision and management of daily operations at Al-Hassakeh Base in NES. Responsibilities of this key position include: direct responsibility for base management (including operational processes, policies, procedures, hiring / HR); overseeing base operation (including staff, housing, food, maintenance); overseeing Logistics (including staff, procurement, warehousing, fleet management, IT); and coordination / liaising with partner, government, and non-government organizations (including other iNGO’s, LNGO’s, OHA, Food Security / Health clusters).  S/he will be proactive in communicating and liaising with staff (including operations, logistics, program staff, transportation, and human resources), to ensure that operations and programs in Al-Hassakeh most effectively serve the beneficiaries in NES. This role will also perform all other tasks and responsibilities assigned by the Field Director for the benefit of with a generous and serving spirit.


  • Ensures highly functioning, well-managed Operations Department in Al-Hassakeh to support programmatic activities in NES.
  • Directly manage operations staff assigned to Al-Hassakeh base.
  • Supports continuous up-to date effective communication channels and accurate flow of information among the NES field site(s).
  • Develops and implements operational systems, processes and policies in support of the organization’s mission, such as report management and information flow.
  • Acts as the main focal point for base operations, transportation, HR, Logistics, Procurement, and Information Technology (IT).
  • Develops and oversees procurement systems to ensure efficient, timely, and accurate delivery of program resources.
  • Enforces and upholds donor and organization regulations for procurement, as well as best practices for Operations.
  • Enforces procedures regarding contracted service, while providing frequent evaluation of current contracted services for cost effectiveness.
  • Maintains awareness of local and national laws and ensures organizational adherence in partnership with the Field Director.
  • Establishes and maintains a harmonious and supportive working environment by introducing capacity-building trainings, and encouraging active participation at all levels to foster development of international field staff, as well as national staff.
  • Assesses, manages, and reports critical physical, emotional, or spiritual concerns of supervised staff.

Complete other activities as directed by the Field Director and perform all other tasks and responsibilities assigned, with a generous and serving spirit.

Advertiser: Confidential

Other Information’s:

How to Apply:
Please send your CV to the following email/Link:


Please consider to mention the advert ID (Above) and the job title in the email subject.

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