Technical Officer Psychosocial Support

Technical Officer Psychosocial Support

JOB Vacancy Announcement #: 4978

Job Title: Technical Officer Psychosocial Support

Application deadline: 05.06.2021

Duty Station: Raqqa

Job Requirements:


  • University degree in Psychology or in a relevant subject such.
  • preferred – Masters in Clinical Psychology

Required Qualifications:

  • At least 3 years’ experience in working with NGOs and civil society in developing and emergency interventions
  • Must possess clinical experience in providing individual counselling and group psychosocial support
  • Experience of working on Mental Health and Psychosocial Support Community Based activities
  • Strong people/team management skills
  • Patience, flexibility and diplomacy abilities
  • Stress resistant in a very challenging environment
  • Sense of humor
  • Respecting and promoting individual and cultural differences
  • Communication aptitude, open-mindedness, creativity, pro-activity
  • Good problem solving skills
  • Able to multitask and prioritize
  • Ensuring effective use of resources
  • Willing to frequently travel to project locations

Desired Qualifications:

  • Experience in both development and emergency fields
  • Experience in insecure environments
  • Experience/knowledge capacity building and clinical supervision
  • Capacity to work successfully with Organizations/CBOs working on the issues of Persons with Disabilities


  • Fluent Arabic and English reading, writing and speaking.

We offer

We will offer the successful applicant a 6 months’ contract until 31st Dec 2021, renewable dependent on both funding and performance.

Salary and conditions will be in accordance with the organization Terms and Conditions of Employment.

And be willing and able to work in Raqqa with frequent travels in Raqqa Governorate.  

Job Description:

  • Monitoring psychosocial needs of population and beneficiaries.
  • Supporting MHPSS Technical Specialist/Coordinator on the design and implementation of appropriate Psychosocial Support (PSS) intervention to address the needs at the different levels of intervention (hospital, camps, Rehabilitation center and communities) in the line of the ORGANIZATION strategies.
  • Ensuring comprehensive approach to the needs of ORGANIZATION beneficiaries by working in close collaboration with the Multidisciplinary Teams, Health Projects officer and Health Projects Manager.
  • Ensuring a continuous technical supervision and on the job coaching of the PSS workers through regular joint field visits, case discussions, technical follow-ups and files/reports.
  • Preparing Monthly work-plans to track these meetings, Observation/Supervision sessions, Case studies with (MDT), Training reflecting dates, teams (Individual/Group), outcomes.
  • Proposing changes, updates and improvements of relevant psychosocial activities according to the needs and ORGANIZATION strategy.
  • Supervising and manage the implementation of internal and external referrals, performed by the social workers.
  • Compile and report rapidly to the line manager on any protection concerns and measures reported by field team.
  • In collaboration with the Multidisciplinary Team, the Project officer and the Projects Manager, ensuring the ORGANIZATION pathway for beneficiaries of ORGANIZATION services.
  • Participate in the construction of a monitoring system and relevant indicators along with other team members
  • Assisting the Technical Specialist and MEAL team in finalization of the MEAL tools and processes & training the staff on their use

Capacity Building

  • Identify specific training needs and share findings and support the MHPSS Technical Specialist/Coordinator in preparing Annual Training Calendar.
  • Strong coordination with MDT and PO Health to ensure the training plan incorporates training needs of MDT and compliments their plans too.
  • Maintain training deliverables (attendance sheets, pre/post-test, training material), analyze the tests to record “change in knowledge” and ensure training information is uploaded in Survey 123.
  • Support MHPSS Technical Specialist/Coordinator prior to and after training sessions as to adjust the training content accordingly and record data on their improvements.
  • Ensure the trainees’ understanding and progress through constructive feedback, appropriate recommendations and follow-up.

Ensuring quality and the relevance of the technical tools:

  • Contributing to and proposing review, changes, updates and/or implementation of the technical tools (Arabic and English) and documents used at field level in close collaboration with the MHPSS Technical Specialist/Coordinator.
  • Ensuring their correct implementation by field teams.
  • Ensuring regular reporting on his/her activities to the line manager and technical manager.
  • Ensuring regular liaison with Health Projects Manager, Projects officer, Rehab TA, and P&O TA, including provision of feedbacks, technical inputs and recommendations as requested.
  • Contributing to the elaboration of technical guidelines, lessons-learned documents and protocols as necessary.
  • Ensuring the appropriate collection of data by field teams and following and analyzing the data related to PSS activities in close collaboration of the Data Base / MEAL Manager.
  • Collecting the Sources of Verification of PSS activities required by programs.
  • Send monthly plans and reports to MHPSS Technical Specialist/Coordinator and discuss updates on weekly basis.
  • Ensure holding regular weekly / bi-weekly bilateral meetings with the PSS Workers and draft weekly minutes of meeting (MoM);
  • Consolidate the MoMs and make part of monthly report to the MHPSS Technical Specialist/Coordinator
  • Plan meetings to discuss case studies in coordination with MD Team at different locations (one meeting at each location at least) to discuss case studies with the PSS staff, finally adding the MoM in the monthly report to the MHPSS Technical Specialist/Coordinator
  • Actively participating to project and mission meetings, including weekly meetings with the Project Manager Health
  • Participating to the recruitment of field psychosocial staff and appraisals
  • Ensuring a good communication and coordination with other Organization teams (i.e. joint meeting with Multidisciplinary team). In close collaboration with the Health Projects Manager, update mapping of MHPSS services and useful resources in the areas of intervention.
  1. Confidentiality
  • Respect the confidentiality of all information and data received and ensure the respect of the confidentiality of beneficiaries by the field team;
  • Restrict information sharing only to relevant internal staff and none to external sources.
  • Respect and promote Organization’s policies and report to the line manager any non-respect of these policies amongst the teams or partners.
  • Address needs and requests in a professional way.
  • Report any incident or act that causes any harm to beneficiary or to others.

Note that this job description must remain flexible, to respond to additional tasks or changes as identified by the line manager.

Advertiser: Confidential غير معلن

Other Information’s:

Nothing to Mention.

How to Apply:
Please send your CV to the following email/Link: 

Please consider to mention the advert ID (Above) and the job title in the email subject.

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