Case worker Assistant مساعد عامل حالة

Case worker Assistant مساعد عامل حالة

JOB Vacancy Announcement #: 4939

Job Title: Case worker Assistant مساعد عامل حالة

Application deadline: 29.05.2021

Job Requirements:


  • University degree in psychology, sociology, social work, education, or other related fields
  • Previous experience working with children, in social work or community outreach .
  • Minimum of 1 year experience of implementing child protection programs, preferable social work or case management, in humanitarian or development settings.
  • Demonstrated understanding of working with children and particularly vulnerable children.
  • Personal qualities: Team player, flexible, strong communication skills with children and caregivers, analytical skills, network-builder, able to handle pressure well and work in cross-cultural setting.
  • Fluency in Arabic and Kurdish required


Position will be based in City Raqqa supporting Integrated Mobile Protection Teams.

The organization encourages women to work with us to reach the neediest people in need of humanitarian assistance, such as women, widows and children. We are committed to providing a decent work environment that takes into account the needs of women in the workplace, such as maternity leave and safety protocols that take into account the special needs of women in the field.


Job Description:

Technical Quality

  • Provide individual case management for children in City Raqqa in accordance with all case management steps.
  • Ensure the correct documentation and compilation of CM forms in accordance with all case management steps and related tools and information management procedures .
  • Provide ongoing support to families, foster and alternative care systems (where and if available)
  • Participate and support the identification of children harmed or at-risk of harm through parenting interventions, recreational and PSS activities .

Grant Monitoring & Reporting

  • Maintain complete, accurate, and confidential case files to document client interactions and interventions using IRC tools.
  • Make sure to follow case management data protection protocol for case files and client identifying personal information.
  • Contribute to randomized selection of case management beneficiaries for M&R visits, support M&R Assistant visits with clients .
  • Provide input for weekly activity and movement plan to your supervisor .
  • Provide monthly reports to your supervisor accurately summarizing and recording your activities; as well as raising challenges or suggestions .

Coordination & Representation

  • Communicate effectively with other caseworkers and service providers in order to advocate, collaborate and make referrals according to the best interests of children .
  • Regularly attend case management meetings and relevant case conferences at field level
  • In addition to the case management team, collaborate closely with other members of different programs ensuring smooth coordination and referrals.

Program Development

  • Contribute to the development of proposal activities in relation to case management.


  • Consistently and proactively monitor/assess the safety and security situation while you’re in the field; promptly reporting concerns or incidents to Organization management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for Organization programs.
  • Actively engage in all capacity building opportunities including formal trainings, on the job coaching and peer to peer sessions.
  • Other duties as assigned by the supervisor to enable and develop Organization programs.


  • Other relevant duties as assigned by the supervisor to support the implementation of the program .
  • All Organization staff are required to adhere to The Organization Way Standards for Professional Conduct and the Organization country employment policies.

Job Overview/Summary: As part of its Syria response the Organization is expanding its portfolio to provide specialized child protection (CP) services in Al Hassakah and Ar-Raqqa governorates. The CP Caseworker will conduct all steps of the case management process for an assigned number of individual children vulnerable to abuse, exploitation, neglect and violence (especially UASC and CAAFAG) and their families in this process.

Position objectives:

  • To ensure children harmed or at risk of being harmed are identified and receive individual case management support by conducting documentation, assessments, action plans, direct service provision, referrals and follow ups for an assigned case load of children .
  • To provide support to families in the process of case management, including foster and alternative care
  • To directly work with other caseworkers and service providers on management of caseload and referrals

Who this position reports to:

The Caseworker reports to the Child Protection Case Management Officer.

Advertiser: Confidential غير معلن

Other Information’s:

Nothing to Mention.

Duty Station: Raqqa

How to Apply:
Please send your CV to the following email/Link:

Go to the below link and fill out the spaces with needed information and then submit your application. Make sure you attach supported document (PDF-Word).


Please consider to mention the advert ID (Above) and the job title in the email subject.

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