Senior Case Management Officer

Senior Case Management Officer

JOB Vacancy Announcement #: (2642)

Job Title: Senior Case Management Officer

Application deadline: 20.02.2019

Other Information’s:

Only shortlisted candidates will be contacted.

CVs should be in English Language and in Word or PDF format.

Job Requirements:        


 Bachelor’s degree in social work, sociology, psychology, law or other relevant field.

 Experience and/or understanding of child rights, child protection in emergencies, case management, alternative care, psychosocial support, family tracing and reunification

 At least two years’ experience in child protection and/ or working with vulnerable families, caregivers, communities and individuals.

 Strong interpersonal, communication and presentation skills and capacity to maintain relations with government officials, children, youth and communities

 Good coordination and organization skills, including experience in supervising or coaching others

 Commitment to and understanding of the organization aims, values and principles including rights-based approaches and child safeguarding policies and procedures.

 Flexibility and willingness to change work practices and hours and spend time in the field, sometimes in difficult conditions and with limited resources, and with remote management.

 Ability and willingness to work in the Al Hole Annex

 Good knowledge and understanding of Islamic Studies

 Good knowledge of Arabic, Kurdish


 Good knowledge of English desirable

Job Description:

Under the direct supervision of the Case Management Manager and with technical support from the Senior CP specialist, the Senior CM Officer will be responsible for the following tasks:

  • Planning the daily movement of the CM team between the Annex and the office, ensuring enough coverage to meet both children’s needs and the reporting requirements
  • Planning the time spent in the Annex, in consideration of the needs and security situation
  • Distributing the cases among the team, ensuring balanced caseload numbers and regular support on higher risk cases
  • Ensuring that all open cases receive adequate support and follow up
  • Ensuring coordination with the Camp Administration
  • Ensuring regular communication with the CM Manager, including attendance of supervision meetings, escalating high profile/high risk cases, providing regular updates on the status of the work, etc.
  • Supporting the budget and project management for the CM related activities in the Annex, under the supervision of the Area Coordinator and CM Manager
  • Ensuring the case tracker is updated on a regular basis and shared with the CM Manager
  • Coordinating family tracing for new cases, including for repatriation, while ensuring close coordination with the CA on this matter
  • Any other tasks related to the Case Management in the Annex as requested by the CM Manager

Advertiser :Confidential غير معلن

Duty Station: Hol Camp

How to Apply:
Please send your CV to the following email/Link:

Please consider to mention the advert ID (Above) and the job title in the email subject.