إعلان وظيفة شاغرة رقم: 2636
المسمى الوظيفي: Monitor, Evaluation, Accountability and Learning (MEAL) Officer – CRM
اخر موعد للتقديم: 16.02.2020
ملاحظات:
سيتم الاتصال بالمرشحين المناسبين فقط.
تقبل السير الذاتية المكتوبة بالانكليزية فقط، مع مراعاة ان يكون نوع الملف اما Word أو PDF.
متطلبات العمل:
- Only CVs and letters in English will be considered;
- Only emails with subject “MEAL Officer – Amuda” will be considered;
- Kindly do not send multiple application for other UPP vacancies: UPP HR Officer will be responsible of redirect your CV under the proper position.
- Excellent time management skills and ability to multi-task and prioritize work;
- Attention to details and strong problem-solving skills;
- Knowledge of Human Rights standards, NGO code of conduct and structure (previous NGO experience is an advantage).
- Proficiency in MS Office, especially in Microsoft Word and Microsoft Excel;
- Fluency in English (excellent), Arabic and Kurdish preferred;
Qualifications & Preferred Skills:
- Lead in establishing and administering a mechanism that allows beneficiaries in the health facility to securely and confidentially leave feedback and complaints
- Conduct routine quick surveys with beneficiaries and encourage them to leave feedback when they desire to do so
- Conduct beneficiary satisfaction surveys and FGDs with beneficiaries
- Where necessary, communicate resolutions from complaints back to the complainant.
- Train field staff to carry out regular community feedback consultations, receive complaints and feedback and provide response when possible.
- Build awareness and commitment to CRM, sensitize field staff on beneficiary accountability and participation
- Liaise with relevant program departments to facilitate the resolution of complaints.
- Maintain effective records and a filing system for all complaints
- Compile data and submit accurate reports to the relevant programme departments on a weekly basis
- Deliver trainings and sensitize office and field staff on confidentiality and data protection
- Capacity to prepare all the necessary M&E forms and formats to collect necessary data and information from the field;
- Design the required databases for the data entry and keep track of the filing documents;
- Develop the appropriate and suitable monitoring and reporting tools for the program;
- Conduct regular field visits and provide full feedbacks to the field staff on the M&E System;
- Provide inputs in the development of the overall monitoring and reporting system of the program as per programmed log-frame;
- Receive on time reports from the field and forward the reports in the designed format to UPP Office;
- Assist in the design of a comprehensive reporting system across the program;
- Perform other duties as it may be required and assigned by the higher authority
Experience: minimum 1-3 years
Language required: English (excellent), Arabic, Kurdish preferred
Gender: Female and Male
Education: Bachelor Degree is an advantage
الوصف الوظيفي:
NA
الجهة المعلنة: Confidential غير معلن
مقر العمل: Amuda
كيفية التقدم للمنصب:
يرجى ارسال السيرة الذاتية على البريد الالكتروني / الرابط الإلكتروني التالي:
مع ضروة وضع رقم الإعلان أعلاه و المسمى الوظيفي او عنوان الشاغر في عنوان الرسالة (خانة الموضوع).
ملاحظة: معظم الجهات المعلنة لا تقبل التقدم للشواغر إلا بالطريقة الإلكترونية أعلاه.
#شبكة _شمال_سوريا