إعلان وظيفة شاغرة رقم: 8551
المسمى الوظيفي: مسؤول المساءلة والمحاسبة
اخر موعد للتقديم: الموعد النهائي لاستلام طلبات التوظيف 25-06-2023
مقر العمل: شمال شرق سوريا
متطلبات العمل:
الوصف الوظيفي:
الجهة المعلنة: غير معلن
ملاحظات أخرى:
للتقديم يرجى ملء البيانات على الرابط التالي:
الموعد النهائي لاستلام طلبات التوظيف:
25-06-2023
عدد الوظائف: 1
معايير منظمة كونسيرن في التوظي
كيفية التقدم للمنصب:
يرجى ارسال السيرة الذاتية على البريد الالكتروني / الرابط الإلكتروني التالي:
مع ضروة وضع رقم الإعلان أعلاه و المسمى الوظيفي او عنوان الشاغر في عنوان الرسالة (خانة الموضوع).
ملاحظة عامة: معظم الجهات المعلنة لا تقبل التقدم للشواغر إلا بالطريقة الإلكترونية أعلاه.
JOB Vacancy Announcement #: 8551
Job Title: Accountability Officer
Application deadline: الموعد النهائي لاستلام طلبات التوظيف 25-06-2023
Duty Station: North East Syria
Job Requirements:
Job Specification:
- A University education in Social Sciences, information management, statistics, or humanities, Development education, English education or any other related.
- At least 2 years’ experience and Knowledge in implementing the Complaints Response Mechanisms and Core Humanitarian Standards and accountability .
- Experience dealing with sensitive matters in a highly confidential and discrete manner and ability to build/maintain trust.
- Must have a high level of resilience with the ability to be impartial and remain calm under difficult circumstances.
- Ability to interact with senior / technical staff and confidently provide information.
- Experience in programme cycle management – planning, implementation, monitoring and evaluation.
- Excellent interpersonal, communication, organized, report writing, planning, analytical and problem-solving skills
- Excellent spoken and written English and Arabic.
- Proficient in Microsoft Office programs
Job Description:
- Managing organization CRM as first point of contact for all Accountability assistant.
- Oversee the complaints and feedback received, ensuring non-sensitive important complaints responded in a timely manner and closed within complaints response framework policy in compliance with the Core Humanitarian Standard (CHS).
- Escalate to the MEAL coordinator if programme officers are not responding to the compliants within the timeframe or if there are repeated feedback from the community.
- Support the MEAL coordinator with the technical support to accountability systems in program design, proposal formulation and donor compliance.
- Lead the drafting of relevant handbooks/ manuals/ and policies to support implementation of accountability actions.
- Lead the SoP for the accountability assistants in each office for their oversight of the CRM system, and reporting channels.
- Work with the Accountability assistants with the development of weekly, monthly and quarterly workplans, reviewing and providing feedback.
- Develop weekly, monthly and quarterly workplans for the oversight of the CRM system.
- Lead the CRM and accountability trainings to accountability assistants, programme officers, and key organization community committees to promote the CRM mechanism.
- Lead awareness initiatives for organization Syria’s Complaints Response Mechanism (CRM) among organization program participants and stakeholders (including organization’s commitments on accountability and safeguarding)
- Support the accountability assistants in establishing committees in areas where Concern implements programs to promote for Concern CRM, collect feedback and complaints.
- Consolidate CRM reports to CMT and donors. Ensure accountably satisfaction, feedback and complaint surveys are collected regularly and updated in accountability dashboard.
- Ensure the relevant accountability reports are under taken on monthly basis and CRM tracker updated timely.
- Manage and oversee the CRM tracker for timely response by the sector officers, if not accordingly escalate to the MEAL Coordinator.
- Draft the budgetary requirements need for the CRM mechanisms for proposal development.
- Review and analyse the FGD reports from beneficiaries, with guidance from the MEAL Coordinator on the appropriate qualitative approaches to inform future programme design.
- Support the analysis of the data from the CRM system in place to understand what corrective action is required.
- Support with the qualitative analysis from the CRM assistants.
- Draft the ToR for the CRM committees And follow up with trainings to the CRM committees and assistants on the follow through of the establishment of the committees.
- Provide an orientation to officers on the accountability mechanism.
- Ensure that information on the CRM system are disseminated among programme participants and other stakeholders by the accountability assistants.
- The job holder is expected to do other duties supporting other MEAL colleagues upon request.
Advertiser: غير معلن
Other Information’s:
Number of Position: 1 To apply: Please fill out the application form through the flowing link: https://docs.google.com/forms/d/e/1FAIpQLSf4yjzVC801RPCzfBb44z5iWLY96PjYlC-Kw
How to Apply:
Please send your CV to the following email/Link:
Please consider to mention the advert ID (Above) and the job title in the email subject.
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