Accountability Assistant

Accountability Assistant

Admin المراقبة والتقييم

JOB Vacancy Announcement #: 6773

Job Title: Accountability Assistant

Application deadline: 24.04.2022

Duty Station: Raqqa

Job Requirements:

Essential:

  • Bachelor degree in Sociology, Development studies, Economics, Statistics or relevant field.
  • 2 years’ experience in the similar role in MEAL/ Accountability, Data collection and analysis, preferably in an INGO
  • Experience in community mobilisation and community-level dialogue
  • Strong skills in excel and other data management software (kobo, ODK, Power BI)
  • The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances
  • Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support
  • Good reporting and analytical skills
  • Good English skills
  • Fluent in Arabic, Kurdish is an advantage

Desirable:

  • Background of implementing effective accountability mechanisms in emergency responses
  • Previous experience of working with children is an advantage
  • Previous experience with child-friendly methods
  • Use and experience in digital data collection tools

Job Description:

Collect needs assessment/ accountability related data

  • Support the MEAL officer in operationalizing the complaints and feedback mechanism with beneficiaries in both camp and communities for projects, including communicating feedback to beneficiaries
  • Collecting feedback and complaints data through the toll-free hotline, house-to-house visits, voice recorders, PDMs, FGDs and temporary helpdesks set up for one-off distributions under Shelter/WASH/education programming .
  • Collects quantitative and qualitative data as per sector team and Accountability team needs, especially through Focus Group Discussions (FGDs)
  • Collecting data through the child-friendly Accountability pilot – and sharing of learning based on this experience to improve the design and implementation of the approach
  • Accountability data entry, including translation
  • Collects data using child-friendly approaches, such as dot voting, the H-frame tool, risk mapping etc.
  • Handles logistics related to data collection, including preparing materials

Collect and process Accountability data, and close the feedback loop

  • Collects feedback and complaints data through house-to-house visits, Facilities visits, Post Distribution Monitoring, Focal Group Discussions and temporary helpdesks set up for occasional distributions under Shelter/WASH/education/Health programming (as well as covering the toll-free hotline when necessary i.e. the Accountability Officer is not available)
  • Reports Child Safeguarding-related and other Category 5/Category 6 complaints through the appropriate mechanisms within specified timeframes
  • Collects data through the Child-friendly Accountability approaches – and continue to share learning based on this experience to improve the design and implementation of the approach
  • Enters and translates accountability data entry
  • Supports closing the feedback loop through house to house and facilities visits
  • Introduce feedback mechanisms such as complaint boxes, hotline in camp and communities
  • Responsible for handling and documenting, in a safe and confidential manner, complaints and feedbacks from complaint boxes, face to face visits and focus group discussions
  • Prepare report on complaints and feedback on weekly frequency to share with MEAL Officer
  • Follow up on responses on complaints and feedback received
  • Reporting Child Safeguarding-related and other Category 5/Category 6 complaints through the appropriate mechanisms

Information sharing

  • Working closely with the Field Coordination team, program, partners team and other relevant stakeholders
  • Understand the NES Response’s current approach to sharing information with children and communities.
  • Development and implement a plan for enhancing this approach; and
  • Follow-up the information sharing procedure of in the working area

Raise awareness about the Organization Accountability system

  • Raises awareness about Organization’s Accountability system through household visits
  • Organizes /or attends community meetings with key stakeholders and attends group sessions organized by program teams to raise awareness about Organization’s Accountability system
  • Liaises with the Field Coordinator to coordinate effectively on this issue

Other

  • Participates in the monthly MEAL meeting and maintaining their individual monthly work plan
  • Produces simple reports on activities, such as field visit reports, Accountability Monthly Fact sheet.
  • Undertaking any other appropriate activities assigned by the MEAL Manager
  • Supports the MEAL team and Program with any other tasks as required and appropriate – for example, supporting capacity building activities

Advertiser: Confidential غير معلن

Other Information’s:

The Organisation

  • We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocat

How to Apply:
Please send your CV to the following email/Link:

Applicants may submit their CVs with their cover letter, address; telephone number and contact information to jobs.nesyr.raqqa@gmail.com

Please consider to mention the advert ID (Above) and the job title in the email subject.

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