Protection Monitoring Officer

International Rescue Committee

Syria Country Program

Job Description

Job Title: Protection Monitoring Officer

Grade: 8B – Officer

Department: Protection and Rule of Law

Location: Hassakah

Background/IRC Summary:

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Today, 13.4 million people in Syria – more than half of the country’s population – are in need of humanitarian assistance with needs increasingly being exacerbated by economic decline. Of these, 6.8 million are refugees and asylum-seekers who have fled the country. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes, and infrastructure will take years to repair.

IRC is offering a robust humanitarian response to the Syria crisis a rapidly expanding portfolio, supported by more than 1000+ staff in Syria Country Program. IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon, and Jordan in the fields of health, child protection, early childhood development, education, women’s protection and empowerment, non-food items and food distribution, cash assistance, water and sanitation, protection and rule of law, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding, and coordination.

Job Overview/Summary:

Under the direct supervision of the Protection Manager, the Protection Monitoring Officer, will be responsible for overseeing the implementation of protection monitoring activities in Al Hassaka governorate. They will lead and coordinate the day-to-day implementation of all protection monitoring activities in designated areas in Al Hassaka governorate. They will develop trend analysis, information dissemination, and referrals according to IRC and donor standards. Ensure correct and efficient implementation of protection monitoring and the direct supervision of protection monitoring staff. The Protection Monitoring Officer will ensure qualitative and timely planning, implementation, and monitoring/evaluation of PRoL protection monitoring activities in Al Hassaka governorate in collaboration and coordination with relevant PRoL staff.

Responsibilities:

Oversight of protection monitoring activities:

Provide guidance to Protection Monitors in the day-to-day implementing of protection monitoring activities in their assigned area of coverage in line with set timelines.
Monitor staff under supervision in their implementation of protection monitoring activities/work plans.
Ensure quality implementation of protection monitoring activities in their assigned governorate by sharing relevant information and direction to improve quality and achieve timelines.
Ensure that the protection monitoring staff under their supervision is adhering to relevant data confidentiality, retention, and privacy standards.
Work closely with and support Protection Monitors under supervision to produce actionable community risk profiles and response plans.
Ensure Protection Monitors under supervision develop and implement effective community response/action plans in accordance with identified individual and community threats, vulnerabilities, and capacities.
Support staff under supervision in providing accurate/up-to-date information on stakeholders, service provision, and availability to the monitored population.
Support staff under supervision in identification, screening, and referral of persons at risk individuals through review, approval, and follow-up.

Staff management and supervision:

A focal point for organizing the work for PRoL staff in Al Hassaka Governorate, leading logistics, and movement plans.
Provide day-to-day line management, direct supervision, and regular feedback on performance to Protection Monitors under their direct supervision.
In coordination with the Protection Manager, complete work plans and set performance objectives for all Protection Monitors under supervision.
Support the Protection Manager and Senior PRoL Manager in the professional development including capacity building, on-boarding and orientation training of direct reports.
Support the recruitment of directly supervised positions (preparation of RRF, shortlisting, interviews, tests) in collaboration with the Protection Manager.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Responsible for staff timesheets, work plans, and vacation schedules for direct reports.

Referral of target beneficiaries to services

Ensure liaison with PRoL Case Management Officer, Senior Legal Officer, Senior Protection, and other IRC program staff for referral of identified persons at risk.
Receive referrals from target communities, other IRC programs, and other agencies; assign referrals to Protection Monitors and ensure timely provision of individual protection assistance.
Work to improve linkages of individuals and communities to services with referral partners and appropriate service providers through meetings (formal and informal), information sharing, etc., ensuring Protection Monitors appropriately follow up with service providers for referred cases.
Coordinate the referral of persons at identified protection risks to other PRoL teams IRC programs and other service providers.

Reporting and documentation

In coordination with the Reporting Officer, lead the consolidation of protection monitoring data ensuring correct input of protection monitoring information is uploaded to the database, and confidentiality is maintained.
Submit weekly and monthly activity plans, reports, and recommendations for assessed persons and identified beneficiaries to the Protection Manager.
Support the development and improvement of protection monitoring tools by providing feedback to the Line Manager.
Ensure all protection monitoring activities are fully documented, including systematic and timely data collection and entry on a regular basis as per the IRC protection monitoring formats.
Ensure that Protection Monitors prepare and maintain in a well-organized manner comprehensive files for each managed case, as well as keep a report of information gathered during field and household visits.
Regular data entry and follow-up on protection supervising information management system/database
Implement ongoing regular review of data entered to ensure usability and regular updating.
Work closely with the Reporting Officer to clean, format, and initially analyze data.
Ensure Protection Monitors respond in a timely and detailed manner to the Reporting Officer’s needs for feedback on reports sent.

Staff Performance Management, Learning & Development

Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
Develop and implement remote management capacity-building approaches to build the strengths of the teams in Syria.
Coach, train, supervise, and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
Approve and manage time, attendance, and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
Hold high-quality meetings with each direct report on a regular and predictable basis, minimally on a monthly basis.
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team, and providing guidance on career paths.
As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to optimally perform in their positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
Look for opportunities to support staff in their career growth, where appropriate. As part of a succession plan and nationalization goals, identify, train, and develop the capability and capacity of national staff to successfully transition roles and responsibilities, by the end of assignment.

Coordination and representation

Develop, coordinate, and maintain effective working relationships with all relevant partners (Local authority, NGOs, community structures, etc.) in assigned governorates to ensure effective implementation of protection monitoring activities.
Representing the PRoL team to local authorities, other NGOs, and service providers was vital.
Link PRoL staff to localized advocacy groups and other relevant local stakeholders where possible and vital.
Other:
Collaborate closely with the IRC’s WPE, Health, Child Protection, and ERD Units
Other relevant duties as assigned by the supervisor to support the implementation of the PRoL program.
All IRC staff are required to adhere to The IRC Way Standards for Professional Conduct and the IRC country employment policies.
Required Experience/qualification/Skills:
A University degree
At least 2-4 years of progressively responsible professional experience in general protection
Previous experience in an emergency or conflict-afflicted setting is required.

Other:

Collaborate closely with the IRC’s WPE, Health, CP and ERD Units
Other relevant duties as assigned by the supervisor to support the implementation of PRoL program.
All IRC staff are required to adhere to The IRC Way Standards for Professional Conduct and the IRC country employment policies.

Required Experience/qualification/Skills:

A University degree
At least 2-4 years of progressively responsible professional experience of general protection
Previous experience in an emergency or conflict-afflicted setting is required.

Demonstrated Skills and Competencies:

A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct.
Credible written, presentation, and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development.
Validated sense of professional discretion, integrity, and ability to handle sophisticated situations subtly and to effective resolution.
Excellent management and communication skills and a proven track record to promote harmonious/cohesive collaboration, in a cross-cultural context.
Validated ability to plan long-term, organize priorities, and work under administrative and programmatic pressures with detail orientation and professional perseverance.
Highly collaborative and resourceful; ability to establish positive working relationships with senior-level management and all other partners to increase cooperation and productivity.
Curiosity, a desire to continually learn and develop, and a sense of humor are required.
Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.

Language/Travel:

English is required, while Arabic and Kurdish are desired.
Travel: 15% to field sites in ProL covering areas as well as attending regional and global workshops and meetings.

Key Working Relationships:

Position Reports to: Protection Manager.
Position directly supervises: Protection Monitors.

Indirect Reporting (If applicable): Senior PRoL Manager.
Key Internal Contacts: Integrated protection, health, humanitarian access and security, and ERD programs.

Key External Contacts: Protection Working group, camp managements.

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Diversity and Inclusion: at IRC MENA, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.

IRC is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.

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HOW TO APPLY:
Deadline 27.09.2023

To Apply follow the link

https://rescue.csod.com/ux/ats/careersite/1/home/requisition/37935?c=rescue